The problem
I’ve got an ASUS ROG Claymore and some other perifls that I control with Aura Sync from the ARMOURY CRATE app. After updating the ARMOURY CRATE app using the built-in update tool, the keyboard stops lighting up when booting into windows. When trying to figure out what was wrong I started ARMOURY CRATE and went into the Aura Sync tab. This would start the RGB backlight and the keyboard would work again. Until the next reboot the next day.
As you can imagine, this was frustrating and maybe you have the same problem.
After asking google what the problem was and trying a myriad of different solutions I finally figured out what was wrong. Or well, a solution for my particular problem, on my system.
It took going into the event log and monitor what processes were starting, or not starting, and then trying to figure out which one was the criminal in the drama. After some trial and error, I finally stumbled over the process that was causing the problem.
What worked for me
Run Task Scheduler, this can be done by pressing the Windows key and typing ‘Task Scheduler’. Or by navigating to Windows Administrative Tools and selecting Task Scheduler.
Expand on the Task Scheduler Library, select ASUS.
Find ArmourySocketServer, right-click and select properties.
Select the triggers tab, select the trigger At log on, and press Edit
At the bottom of the windows, uncheck Enabled.
For me, this solved the problem of my keyboard backlight turning off once the computer booted into Windows.
Conclusion
While this is buggy and has been like this for a while now (when writing this article, a bit over 6 months), the workaround needs to be applied every time you update the app, this is not ideal. One could probably solve the problem by creating a batch file that runs a stop/kill command for this service on startup. Even better; prevent the service to start.
However, it is likely that ArmourySocketServer has a function, functionality that you are missing out on. On my part, I haven’t felt like I’m missing something. But perhaps I do.
Hope this has been of help for you, and that you can get some of the RGB magic with less hassle now.
Let me know how it went! :)
